Consulting

Our consultants work with retailers worldwide to grow their businesses—and their profits, against the backdrop of today’s demanding business environment.

We know that retailers have never worked harder to eradicate inefficiencies or to find where smart investments drive new revenues.

Our retail teams take on engagements that require extensive industry expertise. We’ve helped retailers streamline supply-chain processes, structure IT investments to achieve business goals, and save on labor costs.

We bring key business, operations and IT stakeholders to the table. Senior managers, all with retail experience, lead our team’s 200 consultants. We recruit from the best business schools, provide additional in-depth training and provide premium domain-intensive services, including:

  • Strategic consulting services
  • Process consulting and re-engineering
  • Business-IT alignment on strategic business and IT initiatives
  • Business-case creation for strategic business and IT initiatives
  • Retail-package selection
  • Business-process blue-printing

Our three Centers of Excellence—for Supply Chain, Merchandising and Stores and Online,develop faster and higher-quality solutions.

We provide functional leadership to ensure that our solutions meet your business requirements. We also build organizational capabilities through mentoring, training and sharing of best practices. And our team creates reusable assets and solution frameworks that foster rapid development.

Strategic Consulting Services

Our strategic business assessment services aim for breakthrough results. Our methodology pairs consultants’ global retailing experience with an evaluation toolkit that includes process-review templates, metrics, key performance indicators, industry benchmarks and best practices.

Strategic Advisory Services

  • Warehouse-management assessment and strategy
  • Online-retail assessment and strategy
  • Store operations optimization
  • Analytics: campaign optimization, price and markdown optimization
  • Retail enterprise IT transformation

Our consultants are ready to deliver genuine results for your organization, so you can keep your focus on the customer and your costs down.