Automotive

Our automotive practice serves the world's major vehicle manufacturers, heavy vehicle equipment makers, parts suppliers, and their support ecosystems.

As in many industries, automotive manufacturers and their partners are facing radical changes to their businesses brought on by macroeconomic trends including the "new normal" and globalization, as well as major technology developments such as virtualization, cloud computing, social media and mobile communications. At the same time, traditional business functions, such as warranty management, dealer collaboration, and supply chain coordination are more important than ever for controlling costs and boosting revenues.

How Cognizant Can Help

Cognizant offers the skills, insights and capabilities to help automotive manufacturers successfully harness technology to meet their organizational goals, overcome their business challenges, and capitalize on their market opportunities. We have deep and diverse expertise as partners with the world's leading automobile manufacturers, and we count several of the world's top vehicle equipment makers as our customers.

Every day we help automotive manufacturers address a broad array of business strategies and technology initiatives. A few examples of our recent engagements include:

  • Claims processing for an automotive equipment maker: We created an international claims processing system, enabling the client to transition from existing manual processes. Now 90 percent of claims work is automated and digitized, providing significant savings and far greater opportunities for business intelligence insights.
  • Global distribution visibility system for major U.S. automaker: We transformed an existing manual, spreadsheet-based export planning process with new IT-enabled systems, including integrated analytics; resulted in improved supply chain visibility, demand planning, and order execution.
  • Capacity planning and order management system for heavy equipment manufacturer: We addressed the issue of inaccurate order promising through a combined business and technology assessment that provided
    short-, medium-, and long-term improvement opportunities on the client’s SAP enterprise platform.

 

Industry Solutions

Through our state-of-the-art labs and technology centers, we make industry-leading investments to develop applications and solutions that fill the white spaces between off-the-shelf and custom-built technologies, helping automotive manufacturers more quickly and cost-effectively address their specific business challenges.

WISARDA framework and BPaaS system for warranty cost reduction through better claims control, improved cost recovery, and data analytics insights.

Carrier Collaboration Portal
A solution that consolidates all carrier and shipper information to manage interrelated logistic processes.

DyVert
A solution for tracking real-time changes in transportation plans based on customer orders.

YardelligentA yard management solution specially designed for automating and optimizing operations at finished vehicle yards.

VisualSpect
Using a mobile platform, VisualSpect helps quality control auditors capture defect data for products as they pass through each production stage.

DIMS
Cognizant's Dealer Incentive Management Solution (DIMS) enables manufacturers to plan, execute, and monitor incentive programs.