End-User Computing Management

End User Computing

The two most common traits of an end-user computing environment? High visibility and high cost. Having evolved their end-user infrastructure unevenly over time, your organization may now be challenged to simplify and streamline their systems. That’s a must if you are to reduce support time, improve availability and service, and provide users with tools to compete in an ever-evolving, increasingly Millennial-driven workplace.

Cognizant's End-User Computing services support a wide range of needs at the user level. We can help you:

  • Upgrade desktop and network infrastructures
  • Support new business practices such as collaboration using smart phones and other network devices
  • Improve messaging, directory and desktop services as well as mobility devices and help desk services
  • Plan your migration and deployment strategies associated with hardware and software refreshes

Services We Offer

Our portfolio of services includes:

  • IT Help Desk Service
  • Remote Desktop Management
  • Desk-Side Support
  • Managed Exchange Service
  • Managed Active Directory Service

With Cognizant’s End-User Computing services, your enterprise can achieve new levels of productivity, as you reshape your end-user infrastructure for the Future of Work.

 

Our Approach

  • The Cognizant Difference

    It's in our DNA. Placing our clients first is embedded in the Cognizant culture. By investing in our people and resources, we bring new ideas and innovation to help you succeed in a changing business environment.

  • Two-in-a-Box

    We embed senior personnel with demonstrated industry expertise in your IT organization. They coordinate strategy with dedicated offsite delivery managers, freeing your team to concentrate on core business objectives.

  • Cognizant 2.0

    By employing the Cognizant 2.0 platform, we bring the best people, resources and capabilities of our global delivery system to any client, anywhere.