| Cognizant Usability designs high-performance user interfaces for enterprise software and transaction-intensive portals, and brings Process Efficient Technology expertise to every engagement. |
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- Pi Engineering: Pi Engineering uses a business driven approach to usability design and architecture. This includes baby face design trends like PDA, mobile etc.
- PET consulting: A systematic and holistic approach, PET unifies the streamlining of an IT application and its touch points to deliver measurable new improvements like cycle time reduction and business process streamlining.
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- Proof Of Concept – Provides the clients with substantial proof of IT value by re-architecting the UI for certain key tasks and projecting metrics like user productivity and possible ROI.
- UI inspection : Evaluates the UI for usability problems according to various categories like architecture level and screen level. The evaluation report would answer important questions like “Does the user interface allow users to complete tasks quickly?” and “Does the business have to spend on user-training programs to make the workforce ready to use the application?” This would be followed by suggesting next-steps based on the findings and in the context of business goals for that application.
- Usability Testing: Usability testing is performed on the application/prototype and UI metrics like User productivity and ROI projection are measured. The Cognizant Chennai facility in India has a fully equipped testing facility. The group performs both onsite and remote testing.
- Usability Testing Lab Cognizant's usability lab is state-of-the-art, supporting the systematic observation and analysis of human-computer interaction. The lab has three sections: observation, user and control.
- Accessibility: Offers consulting and training in software accessibility and tools to analyze and build accessible website pages based on section 508 and W3C guidelines. Accessibility testing is also done and the findings are reported.
- Web Analytics: Measures of online traffic and customer behavior through various web analytical tools based on the clients business objectives. Recommendations and action items are offered based on the analysis of the metrics.
- UI standard development: Develops interaction, visual, and information standards for organizations including software vendors for common look-and-feel across customer's application/website portfolio.
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| UI = Makes Technology Friendlier |
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Admin tool for underwriting engine for a world leading re-insurance company
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General Leading healthcare company
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Customs clearance application for a leading Logistics company
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