- UI Design/ Redesign: Architecting productive user interfaces for business applications by using a radically different business process driven approach. Apart from UI design for applications, the team also has expertise to design “baby face” user interfaces such as for PDAs.
- Proof of Concept: Provides customers with substantial proof of IT value by re-architecting the UI for certain key tasks and projecting metrics like user productivity and potential ROI. It would explain the business value/ benefits brought in through PCD in terms of the potential ROI.
- UI Evaluation: Review of the user interface by experts for problems at architecture and/or screen level. The evaluation report would answer important questions like “Does the user interface allow users to complete tasks quickly?” and “Does the business have to spend on user-training programs to make the workforce ready to use the application?” The report would include next-steps based on the findings and in the context of business goals for that application. Heuristic Evaluation and Usability Testing are some of the methods used for evaluation.
- Usability Testing: Usability testing is performed on the application/prototype and UI metrics like User productivity and ROI projection are measured. The Cognizant Chennai facility in India has a fully equipped testing facility. The group performs both onsite and remote testing.
- Web Analytics: Research related to measures of online traffic and customer behavior through various web analytical tools based on the client’s business objectives. Recommendations and action items are offered based on the analysis of the metrics.
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Admin tool for underwriting engine for a world leading re-insurance company
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General Leading healthcare company
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Customs clearance application for a leading Logistics company
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