| The client is a
Fortune 100 financial services company.
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| The client wanted
to integrate its 38 disparate company Web
sites into a single global Web site. The
client had to move to a content management
solution to do away with manual content
management. The client had to improve customer
service levels for the Web channel and lower
the Total Cost of Ownership (TCO). |
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| Cognizant designed
and implemented a Content Management Utility
(CMU) to streamline and improve the content
management process for the Internet, extranet,
and intranet. Our services encompassed Consulting
(Product Evaluation and Recommendation),
Migration, and Application Management. Benefits
of the solution included: |
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- Single site/Global access with consistent
design (brand) features
- Improved customer service through
personalization of content
- Time-to-market application support
– technical and logistical
- Primary solution for all business
units to develop, publish, and maintain
Web-based content
- Unified approach to the content needs
across the enterprise for both Internet
and intranet sites
- Content definition and storage XML
- Several special features
- Integration with e-mail capture
utility
- Spell checker in 14 languages
- Layout generation tool
- Single sign-on
- 75% reduction in time to create, approve,
and publish content
- Nearly two million end users
- Online content migration for over
125 business units
- An author base of 900 for the
framework to create and manage content
worldwide
- Support for over 17 languages
- Highly scalable and flexible architecture
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| Improve your digital content with Cognizant. |
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