IT Process Model and PathFinder

Cognizant Process Model

Our IT Process Model, available at no charge, supports more than 20 core IT processes and offers valuable guidance on how to govern, manage, control, operate and secure your IT function. It was designed for product neutrality, simplifying alignment with hetereogenous toolsets – a reality in most organizations.

This offering allows you to shift your attention to process improvement risk areas, such as management commitment and cultural adoption, rather than spending time on policy and process design.

Click here to download the Process Model.

PathFinder

PathFinder is our process-to-technology product that provides IT process and best practices starter content in an easy-to-use, full featured Web application. The scalable model includes content for all ISO 20000 practices, ITIL processes and Asset and Governance. Our vendor-agnostic architecture makes alignment with mixed toolsets easy to use.

PathFinder enables:

• Tasks for designing an IT process
• Confirmation that a process has been validated in the industry
• Increased effectiveness of a current process design
• Assistance with the cultural adoption of an IT process
• Meeting compliance regulations

Click here to view a demo of PathFinder.