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Enterprise Resource Planning
See the big picture - Maximize your enterprise
 
Client
Our client gives customers a place to turn to for reliable products and helpful advice in the home improvement sector. Whether repairing a leaky faucet, building a deck or just looking to replace a smoke detector, the "helpful hardware folks" have it all to help customers complete all of their home improvement projects – both big and small. Our client has been providing solutions to customer do-it-yourself challenges for more than 75 years. The client is a cooperative of more than 5,100 independent retail stores, and is committed to providing low upfront costs on merchandise purchases by its dealers from strategically located retail support centers or through its drop ship and bulletin programs.
 
Situation
Our client is currently having its application development and Business Priorities Development based out of US. They are using a highly customized financial module of JDE World. The client was looking for an ESP which can upgrade the software, retain their custom modifications and support them after implementation.
 
Solutions
Cognizant proposed a Phased approach with Onsite-Offshore combination for:
  • Understanding all customizations and configurations.
  • Understanding requirements and processes to augment documentation available.
  • Taking care of new requirements.
  • Sustaining all customizations and prior data.
  • Providing AVM post-upgrade using the onsite-offshore methodology.
 
Client Benefits
  • Cost benefits of off-shoring with dedicated and readily available expertise on different versions.
  • A successful upgrade leading to AVM freeing up precious internal resources.
Bringing Excellence, Rigor and Passion to your ERP Roll-Out