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Home > Solutions > Enterprise Resource Planning> Oracle Applications Value Management for Leading US Insurance Company
 
Oracle Applications Value Management for Leading US Insurance Company
Client

The client is part of a large insurance group based in England and is a leading P&C insurer in the United States of America . The client enjoys a strong position in the US market which it has been serving for more than 150 years.

 
Situation
The client needed Cognizant to provide support for the entire bouquet of nearly 200 applications including the Oracle financials applications. Due to interfaces of the core Oracle applications and the large number of applications, this engagement was extremely complex.

Scope of engagement included:
  • Performance Tuning
  • Oracle Application DBA Activities
  • Technical Support and Maintenance
  • Enhancements
 
Solutions
  • Providing Tailor-made Solutions including Technical and DBA Support
  • Onsite-Offshore 24X7 Support
  • Maintaining High Level of Application Availability and Resource Responsiveness
 
Value Adds
  • Streamlining the Support Process with Quantitative Measurement of Performance
  • Best Practices and Efficient Support Model Adopted by Cognizant Onsite and Offshore Resources
  • Cumulative Cost Reduction
  • 24X7 Onsite-Offshore Support
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