| Siebel upgrade presents an ideal opportunity for analyzing and improving processes in an organization. Cognizant's Siebel Upgrade Services methodology examines key business process areas to identify high ROI changes. The approach also ensures minimum customization by exploiting existing processes that have been implemented in the new version of Siebel. |
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| Cognizant has a full suite of Siebel upgrade offerings, from the technical upgrade of applications and architecture to the migration of client-specific customizations to new versions. |
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| Included in any upgrade is an assessment of additional functionality that could be leveraged and an assessment of currently implemented configurations to help identify areas for improvement. |
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| Cognizant's Siebel Upgrade Service processes work with each client's situation to find the best path. For customers with a highly functional, relatively un-customized Siebel implementation, a simple upgrade is appropriate. For clients with sub-optimal implementations (with either technical or process issues), a "re-implementation" may be necessary. |
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| Our methodology uses a unique process of mock upgrades to simulate processes, views, and screens in order to test run the validity and necessity of the upgrade. This ensures clear metrics for upgrade justification and also ensures testing of applications before actual upgrade and global rollout. |
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"In Applications Outsourcing, Cognizant edges out offshore competition in the current offering, primarily on the strength of strong client reference scores"
The Forrester Wave™:
Applications Outsourcing, Q1 2007, Forrester Research, Inc., March 26, 2007 |
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