The Customer Solutions Testing Practice is a specialized Independent Verification & Validation Center within Cognizant's Customer Solutions Practice. Focused on managing the testing of CRM & BPM implementations and products, we provide best in class, end to end , cost effective testing services on a balanced Onsite-Offshore delivery model. This center has evolved a test framework specific to testing CRM applications called TRUST that results in significantly higher ROI & better project management. Our services include,
- Independent Implementation Testing (even in a multi-vendor scenario) - Siebel, Peoplesoft, Pega
- Customer Centric applications testing- Billing applications, Portals
- Product Testing - Siebel, SAP, Microsoft, ADP.
- Non-specific CRM solutions Testing- Homegrown, legacy, other vendors.
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| Learn more about TRUST Manager- Our Free Test Management Tool |
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"In Applications Outsourcing, Cognizant edges out offshore competition in the current offering, primarily on the strength of strong client reference scores"
The Forrester Wave™:
Applications Outsourcing, Q1 2007, Forrester Research, Inc., March 26, 2007 |
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