Accurate customer information is the most important asset of any company – having superior knowledge about customers ensures a competitive advantage and is a strategic business imperative. Businesses sense the need for a 360 degree view of their customers, which will create and store "One Truth" about the Customer. Customer Data Integration (CDI) is the solution that meets this requirement through a combination of technology, processes and services.
Cognizant provides a comprehensive set of service offerings through its Customer Solution Practice to address the CDI requirements of enterprises. Cognizant's CDI centre of excellence, its large force of specialists coupled with industry leading alliances addresses the life cycle needs of Customer Data Integration implementations. |
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- Expert guidance and solutions that provide faster return on investments
- End to end CDI services
- Global delivery model
- Proven J2EE based, SOA compliant platform for quick CDI implementations
- Established data governance and stewardship model
- Conference room pilot sessions that enable shorter implementation life cycle and increased user adoption
- Solutions that reduce total cost of ownership
- A large pool of CDI experts with hands-on experience in multiple implementations
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Strong Domain Focus with champions providing industry best practices.
Dedicated Centers of Excellence for quick dash-boarding and piloting CDI solutions.
Pioneering a revolutionary CDI framework which is SOA compliant and provides the combined benefits of advanced products while retaining the ability to customize with low TCO.
Proven methodology and value creators that consolidate and integrate various sources of enterprise data. |
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Multi-Country Siperian Implementation for A Global Pharmaceutical Leader
- Implemented Siperian Customer Hub to create trusted customer master
- Architected real time integration of data sources
- Feature rich solution included Cross-referencing, history tracking, audit trailing, de-duplication with SOA
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Enterprise Customer Master for Global Financial Services Leader
- Implemented Cognizant's SOA compliant Enterprise Customer Master
- Created 360° view of customer enabling shared information management and reduced data latency
- Architected an Integrated data repository
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Data Governance for Pharmaceutical Major
- Provided strategic consulting services to define and manage data governance and stewardship processes
- Optimized cross channel integration enabling better customer retention
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MDM for Media & Publishing Conglomerate
- Developed comprehensive MDM roadmap beginning with CDI implementation
- Rich data integration layer – EAI, D&B, Correct Address
- Trusted source & Data decay implemented via survivorship
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"In North American Applications Outsourc
-ing, Cognizant edges out offshore competition in the current offering, primarily on the strength of strong client reference scores"
The Forrester Wave™:
North American Applications Outsourcing, Q1 2007, Forrester Research, Inc., March 26, 2007 |
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