| The client is a leading telecommunications provider |
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| The client was experiencing several challenges with existing systems, such as inconsistent executive reporting and information redundancy. |
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| Cognizant's solution included: |
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- A centralized data warehouse for all order activity with relevant data and accurate business rules
- Canned executive reports and dashboards
- A portal that allowed users a single entry to the Reporting System
- Benefits to the client included
- Consistent, fast, and accurate executive reporting
- Decommissioning of duplicate systems
- Executive report generation without manual intervention
- Cost-effective technology platform developed with a best-of-breed provider
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"In North American Applications Outsourc
-ing, Cognizant edges out offshore competition in the current offering, primarily on the strength of strong client reference scores"
The Forrester Wave™:
North American Applications Outsourcing, Q1 2007, Forrester Research, Inc., March 26, 2007 |
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