Cognizant - Passion for building stronger businesses   
 
Home About Us Solutions Insights News & Events   Careers Investors Contacts
  CSP Services Overview
  Consulting and Advisory Services
  Global Program Rollouts and Support
  Implementation and Integration
  Custom Development
  Business Process Management Solutions
  Customer Data Integration Services
  Upgrade Services
  Support and Maintenance Services
  Business Intelligence and Analytics Services
  CSP Testing Services
  Competency Centers
  Our Partners
  Client List
Customer Solutions Practice
Customer Care - Flex your service muscle
 
With a greater reliance being placed on IT for business survival, the decisive factor between successful companies and those that don't make it will be based on whether they exploited Business Process Management (BPM). With BPM, established businesses will have the flexibility to alter existing process changes precisely to the current market conditions while start-ups can use BPM to build efficient systems and processes that will keep them nimble and responsive. BPM is now recognized as the pragmatic route to agility as companies keep adapting to the ever changing business landscape.
 
Achieve Process Efficiency with BPM Solutions from Cognizant
The Customer Solutions Practice at Cognizant has developed extensive Business Process Management (BPM) capabilities and set up a dedicated BPM Center of Excellence (BPM CoE ). The CoE provides advisory, implementation, support and quality assurance & testing services centered on AquaLogic ( Fuego ), Comergent , Onyx and Pega packages. The CoE has created groups to foster further development of expertise around these packages. Cognizant has also entered into alliance with Pegasystems , AquaLogic ( Fuego ), Comergent and Staffware ( Tibco ) to offer services including consulting, implementation, maintenance and quality assurance & testing for these applications.
 
Business Process Management Solutions
 
Pega Competency
Cognizant is a strategic Systems Integration Partner of PegaSystems . The Pega Centre of Excellence maintains a full suite of active PegaWorks and PegaRULES products, acting as a development environment for client projects.
Know More
 
Comergent Competency
Cognizant is a Comergent consulting and systems integration partner. Our partnership provides services to customers seeking eBusiness solutions to complement their deployed CRM and ERP solutions.
 

AquaLogic ( Fuego ) Competency

The AquaLogic ( Fuego ) Center of Excellence works in close collaboration with BEA- AquaLogic to undertake implementation and support projects.

Comergent eBusiness Systemâ„¢ orchestrates complex product, selling, and order management processes across multiple enterprise systems, business organizations, and sales channels.

As a BPM pioneer, AquaLogic ( Fuego ) provides innovative solutions to design, execute and continuously improve dynamic business processes that span people, applications and organizations.
 
Onyx Competency
The Onyx Competency Center takes up implementation of enterprise-wide Onyx solutions and sustenance of Onyx-based systems on an on-going basis.
 
BPM Service Offering
BPM Consulting/Advisory Services
  • BPM strategy development & risk analysis
  • Product evaluation and selection
  • Business process definition
  • Pilot development
  • Requirements definition
 
BPM Implementation Services
  • Product customization and configuration
  • Enterprise integration
  • Call Center integration
  • Mobile integration / PDAs
  • Data migration/rationalization
  • System deployment/legacy system integration
  • Performance tuning
 
BPM Analytics Services
  • Data mart/data warehouse integration
  • Data mining
  • Custom reporting
  • Data extraction and programming
 
BPM Testing Services
  • Independent Validation and Verification of BPM implemention
  • Testing of established BPM products like Pega , Feugo etc
  • Training and building competencies in processes, methodologies, frameworks and knowledge repository.
  • Covers manual, automated, functional, non-functional testing and localization.
 
BPM Support Services
  • On-going maintenance & support
  • Feature enhancements
  • Product upgrades & migration
  • SWOT analysis
 
BPM Service Offering
"In North American Applications Outsourc
-ing, Cognizant edges out offshore competition in the current offering, primarily on the strength of strong client reference scores"
The Forrester Wave™:
North American Applications Outsourcing, Q1 2007, Forrester Research, Inc., March 26, 2007


Cognizant Honored as Recipient of the Pegasystems 2006 Systems Integrator of the Year Award
Boston, PegaWORLD , Oct 20, 2006