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Business Process Outsourcing
Efficiency Redefined - Improve the core for more performance
 
Cognizant works with some of the world's largest financial services institutions. Our BPO offerings for the commercial banking industry include:
 
  • New Account Processing, covering banking, trade, loans, and credit cards across applications processing, account opening, documentation, and funding. We focus on regulatory requirements including KYC, Anti Money Laundering, and OFAC. We also have the tools to reduce damages due to incomplete or inadequate documentation applications.
  • Transaction Processing, covering payment processing, fund transfer banking transactions, and mortgage investor services.
  • Account Monitoring covering collateral management, unapplied cash, credit balances analysis, account reconciliation, and overdraft monitoring
  • Reconciliation across receivables, unallocated payments, and credit balances
  • Customer Support covering issue resolution, loan or balance servicing, credit line revisions, and investment broker support.
  • Collections covering bankruptcy management, risk analysis, and data analytics.
 
Cognizant's Capital Markets BPO services include:
  • New Account Processing, covering input validation, verification against checklists, and account creation delivered to regulations (such as KYC, Anti Money Laundering, and OFAC).
  • Transaction Processing, including corporate actions processing, transfer agency, settlement, and benefits processing.
  • Reference Data Management, covering entity data (customer, counterparty, and organization data), instrument (product, market, and securities), and account data.
  • Reconciliation and Repairs across position recon, trade recon, cash recon and Nostro/Vostro recon.
  • Fund Administration (Fund Accounting) across pricing (NAV computations) and report generation (including investor reports, board reporting, statutory reporting, income and expense processing, and computation of management fees).
  • Performance Reporting across investor reporting and internal reporting (including sector, instrument, and portfolio manager performance). These processes include generation of monthly statements, yearly tax statements, and regulatory reports.
Cognizant is the leader in providing vertical industry-specific BPO solutions.