Product Engineering

Our Product Engineering services address customer requirements across the spectrum of the software product development lifecycle — from Accelerated Product Development (APD) through Product Value Management (PVM).

Accelerated Product Development (APD): For new product development and the early stages of the product-development lifecycle, supported by stringent quality framework. APD uses an iterative methodology that enables us to create highly useable interfaces and applications extensibility for constantly changing requirements.

Our teams work with multiple technologies and have extensive experience in product development and associated processes, such as configuration management, release management, and change management. These can help you reduce time to market, provide burst capacity, and mitigate risk.

Product Value Management (PVM): Provides extensive maintenance services for products. These include enhancements, incremental releases and second- and third-level technical support helpdesks for resolving issues encountered by users. A robust defect-tracking and resolution process and a specialized testing team support these services. PVM has offerings covering the growth and sunset cycle of products.

The advantages include an elevated market presence; access to rich talent worldwide, who’ll become team members without “hand offs”; and the cost efficiencies of our balance of offshore, nearshore and onsite to provide just the skills you need.

Professional Services & Value-Adds

For Independent Software Vendors (ISV), we provide services for implementation, integration and custom development, based upon the product and other value-adds, such as training courseware-development and internationalization services to assist software companies in making their product marketable Internationally. Our consultants work with the ISV team to customize and implement products for their clients.

Product Support

These services address user tickets through a technical support helpdesk and “bug fixes” to ensure constant availability and performance for end users. They leverage our proprietary product-engineering methodology, “Product Innovation and Engineering Methodology (ProdIgy)”.