| The client is a software solutions provider for tax calculation and compliance systems. The client's software solutions simplify tax accounting procedures so that businesses around the world can minimize the risks and costs associated with sales/use tax, consumer's use tax, and Value Added Tax (VAT) compliance. For more than 25 years, the client has been bringing innovative and flexible solutions in the field of taxation software development to businesses throughout the U.S., Canada, and the European Union. |
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| The client was facing severe competitive pressures and it was becoming extremely difficult to retain market share while competing with new market entrants. To compete more effectively, the client had to cut costs and have systems that could support new product features/enhancements. The client wanted a portfolio of systems that not only optimized Total Cost of Ownership (TCO), but also provided scope for adding new product features. |
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| Cognizant helped re-architect the suite of products to a flexible and standards-compliant platform. As part of the re-engineering efforts, Cognizant provided a multi-platform solution that was compliant with open standards architecture. In addition to having flexible packaging and pricing options, the product also had a suitable architecture to achieve stringent performance criteria. Client benefits included: |
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| Cognizant's powerful offering - "Save Our Systems" or SOS is a structured no-nonsense process to identify the root cause of the problem. By offering quick, vendor-neutral, and cost-effective solutions, Cognizant will work to save your firm's systems, investments, and reputation. We are ready to troubleshoot your application's performance problems, deliver timely recommendations to resolve the situation, and apply the necessary configuration and architectural changes. |
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- Lower TCO
- Increased flexibility in changing business rules without touching the underlying software code
- Enhanced licensing features that resulted in multiple customer options
- Ease of support for various product versions
- Robust platform for integrating with a wide range of third-party ERP and order-processing systems
- Rapid turnaround of product enhancements through fully automated testing
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"The Cognizant team is a seamless extension of the Phase Forward Engineering
team. You are true partners."
VP, Services, Phase Forward |
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