eTransformation
We take on complex technology challenges and create solutions that are far ahead of the curve.
Web-enabled solutions have the power to transform. For you, they speed time to market. For you and your customers, they deliver new efficiencies and a better experience. How can you be sure your systems are agile and ready for what’s new? Our insurance team has the expertise to help you find the answers.
Our eTransformation offerings can help you better serve existing and next-generation customers.
- For a unified agency interface: For new business, policy renewal, adjustments, and cash functionalities that handles almost 500,000 transactions per month, we built a Web-enabled system that allowed a reduction in data-entry operators from 48 to 2and lowered average call-response time by 30%.
- For 3,000 agents spread across eight U.S. states: In just three months, we developed and delivered a Web-based agent zone-application. The application provides agents with real-time access to policy, underwriting and claims and billing information.