Channel & Customer Interface

For top insurance companies worldwide, we have provided:

• A Web-based order entry system for managing individual life insurance policies: More than 1,000 agents use this integrated, ACORD compliant system today. It handles three companies’ product lines and more than 200 products.
• An employee portal that serves as an online benefits channel: The portal provides a custom view of the benefits products, enrollment options, claims inquiry and forms. It is fully integrated with the client's benefits portal. And as a lower cost self-service channel, the portal has decreased our client’s operating expenses and boosted revenue by improving retention and cross-sell.
• An employer portal for a large life insurer: We maintain and continuously enhance the portal that provides enrollment services, customizable billing, payroll management, claims inquiry and online reporting. It has decreased operating expenses by providing a lower-cost channel for self-service.
• An integrated agency cashiering solution: To streamline payment transactions, this Web-based application processes payments for all product lines (Life, Annuities, and P&C) and expedites deposits. In one month alone, it handled $980 million in payments.