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Cognizant improves our customer’s operating efficiency while helping to retain customer loyalty and increase wallet share. We help accelerate product innovation, increase go-to-market speed, and lower product development and support costs.
In today’s ultra-competitive environment where convergence is the rule rather than the exception, Communications Service Providers must improve operating efficiencies while protecting their installed base from new and established market entrants to drive profitable growth. These imperatives are critical for wireline, wireless, cable, direct broadcast satellite and IP-based providers as they bundle voice, data and video products. Cognizant helps Communications Service Providers (CSPs) rapidly adopt new technologies that support next-generation communication services that deliver quantifiable return on investment and enable clients to transform while they perform. Our service offerings are carefully aligned to meet the challenges of today’s Communication Service Providers:
Operator Challenge |
Sample Cognizant Solutions |
Innovation and Service Differentiation |
- Next generation IP-solution delivery
- Custom protocol development
- Customer self-provisioning systems
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CAPEX & OPEX Pressures/ Greater ROI |
- Seamless offshore managed services
- Integration - legacy & next generation platforms
- Revenue assurance solutions
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| Flow-through OSS/BSS |
- Business process analysis
- Network management implementation
- Order flow-through implementation
- IP service bundle ordering and billing solutions
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Reduced Time to Market |
- Rapid next-generation program delivery processes
- Follow-the-sun delivery expertise for rapid iterations
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| Cost-effective Product Lifecycle Management |
- Scalable and affordable offshore development centers
- Product co-development support
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Integrated multi-vendor solutions |
- Enterprise Application Integration Solutions (EAI)
- Extensible Adapters
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