CSPs need a scalable and secure portal solution to meet the varied and complex needs of their customers. Most often CSPs need help not only identifying a portal application but also seek help identifying an appropriate product or solution to migrate to the chosen portal application. The various challenges CSPs face include:

• Secure authentication & authorization
• Lack of a unified view
• High availability platform
• Interface dependencies
• Servicing customers through multiple channels
• Need for multiple authentication

Capabilities:

Cognizant’s strong Communications domain expertise, coupled with expertise in other areas such as digital security, creative design and usability, provides a truly end-to-end Portal and Content Management solution. This solution includes compelling features such as Single Sign-On (SSO), registrations using the mobile phone, receiving SMS alerts on the mobile device, self-service features, easy integration of third party data, viewing billing information, sending SMS from the Web portal and auditing events.

Services:

• Designing and building the platform
• Migration from portal applications to productized solutions
• Version Upgrade
• Design and Implementation
• Presentation Design
• Maintenance & Production Support
• Performance Tuning
• Testing