Market-driven factors have stretched service providers’ order management and product catalog capabilities to their limits. Among the more challenging issues:

• Introduction of next generation services
• Growth through merger and acquisition
• Introduction of new ordering channels like the Web, IPTV and wireless devices
• Increasingly complex bundled offers

While Providers have increased their workforces and operational spending to meet demands in the quickly converging communications market, many are constrained by antiquated systems designed to handle just one silo of business or geography.

Cognizant helps Providers turn their order management and product catalog capabilities into a strategic advantage by increasing flow, reducing time-to-market for new services and service bundles, and decreasing operational costs by consolidating existing ordering platforms.

Challenges | Capabilities | Services | Why Cognizant?