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| Home
> Careers
> BPO Opportunities |
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For Our BPO Operations
in Chennai we require:
Trainers (Voice / Process)
A graduate with at least 3 years
of experience in voice, accent and process
training. Willingness to work in US or UK
business hours is essential.
Team Leaders / Process Leaders / Operations
Managers
A graduate with at least 4 years of experience
in team, process, service levels and operations
management. Experience in handling US or
UK based clients and willingness to work
in their business hours is essential. Orientation
in Six Sigma and Metric Measurement culture
is preferred.
Transition Managers
A graduate with at least 5 years of experience
in transitions (voice and non-voice), solution
design, opportunity identification and process
mapping / modeling is preferred. Good client
management skills are essential.
Program / Service Delivery Managers
A post graduate from a reputed institute
with at least 10 years of experience in
managing large teams and client engagements
with end-to-end exposure is preferred.
Human Resources
A post graduate in MSW or HR with at least
5 years of experience in the HR function.
Exposure to recruitment, talent management
and talent development interventions along
with experience in a BPO company is essential.
Business Analyst
An MBA from a reputable institution with
at least 3 years of experience in BPO functions.
Sound understanding of the business cycle
and ability to contribute to business development
is essential.
Associates
A graduate with at least 1 year of experience
in voice process. Willingness to work in
US or UK business hours is essential.
Process Consultant
A graduate / MBA from a reputable institution
with at least 5 years of experience in defining
framework, planning projects, adhering to
quality process and using process tools
preferred. Knowledge and project experience
in Six Sigma, COPC, eSCM will be an added
advantage. Documentation and customer relationship
management skills are essential.
Manager: Customer Analytics
A post graduate in MBA from a reputable
institution with at least 6 years of experience.
Should have conceptualized, managed and
delivered sales and marketing analytics
projects. Should be well versed in market
research and statistical concepts, tools
and packages.
Manager: Financial Analytics
CA/ICWA/MBA in Finance from a reputable
institution with at least 6 years of experience.
Should have conceptualized, managed and
delivered projects in-pricing, risk management,
equity/debt research and fund management.
Interested applicants can send in their
resumes, clearly indicating their position
applied for, in the subject box to skyandstar@cognizant.com
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