Consumer-Directed Healthcare Services

How to Manage "Consumerism"

Healthcare choices and expense management are shifting to the individual—and away from employers, payers and governments. To respond, Consumer-Directed Healthcare (CDHC), or Consumer-Directed Health Plans (CDHP), enable insurers
to integrate into their offerings:

  • Flexible Spending Accounts (FSA)
  • Health Resource Accounts (HRA)
  • Health Savings Accounts (HSA)
  • High-deductible plans
  • Tiered-benefit designs

CDHC is now a significant line of business for almost all managed care organizations. But it's a struggle for many IT departments. That's where our comprehensive framework can help. Our services assess your CDHC readiness
and allow you to plan for subsequent implementation.

Our custom-developed or third-party solutions include:

  • Readiness assessment
  • Build-vs.-buy decision and product selection
  • Product configuration and implementation
  • System integration
  • “Go-live” support and maintenance
 
  • Advocates are pressing for better support and information so consumers can make more informed decisions.