Testing Solutions
Reduce time-to-market, increase quality, lower cost and free resources for more strategic priorities—even in a complex multivendor environment.
Because there’s so much riding on the need for business-critical software to operate 24x7, we’ve created a specialized, independent Verification & Validation Center that can provide all these benefits and more. Well staffed with over 200 dedicated associates, the center is focused exclusively on providing independent testing of CRM, BPM and MDM solutions.
Along with ISO 9000 and CMM Level 5-certified processes and established test methodologies, our testing professionals have years of experience in banking, healthcare, insurance, telecom, and other industries. All have considerable knowledge of top solutions such as Oracle-Siebel, Pegasystems, SAP CRM, Microsoft Dynamics CRM, Salesforce.com and Chordiant. For Siebel alone, we have completed hundreds of successful projects, some spanning multiple years and geographies.
Customer Management Solutions: Quality Through Testing
Our CRM, BPM and MDM Testing Centers of Excellence offer solutions covering testing strategy formulation, test planning and test execution, end-to-end test management and ongoing product testing. In addition, we have developed a framework for testing CRM applications called TRUST that results in significantly higher ROI and superior project management.
Portfolio of testing services
- Independent Implementation Testing. For advanced Oracle- Siebel, SAP-CRM, Pegasystems and Microsoft Dynamics CRM packages
- Customer-Centric Applications Testing. For billing applications, portals and other applications
- Localization Testing. Testing that leverages the “buddy model”
- Product Testing. For advanced applications of Siebel, SAP CRM, Microsoft Dynamics CRM, and ADP
- Non-specific CRM solutions Testing. For homegrown or legacy systems, and applications from other vendors