Deployment, Support & Upgrade

As CRM, BPM, MDM and Customer Analytics applications become increasingly complex and business critical, maintaining and updating these applications can be overwhelming without the right support infrastructure in place.

That’s where our deployment, support and upgrade services can add value. We have considerable expertise in providing deployment, support and upgrade services on a global scale. Our knowledge spans multiple platforms, databases, languages, and software applications; and we can accommodate virtually any level of scale and complexity. With our proven global delivery model, you can reduce costs, compared to staffing these services internally, and generate faster Return on Investment (ROI).

Support Services

These include administration, maintenance and release management, application enhancements, application troubleshooting, and help desk. In addition, we offer support and upgrade services on any CRM Salesforce.com and Force.com package, with any combination of remote or onsite resources, as well as upgrades for Microsoft Dynamics CRM and SharePoint.

Enterprise Application Integration

Services range from initial EAI audits or assessment, to implementation and post-implementation support of application integration solutions. They support and frequently complement our other services, including CRM, application management, data warehousing, package implementation, and a variety of other solutions.