Business Process Management

Become more organizationally agile, improve customer experience and achieve operational savings—all at the same time.

It’s possible with our Business Process Management (BPM) services. With them, you can quickly automate business processes and deliver measurable productivity gains because they combine proven business rule-sets, pre-packaged workflows and front-to-back-office integration. By applying our years of experience tin every engagement, we create a flexible process platform, tailored for your business environment.

Our BPM group includes over 800 workflow architects, solution designers and process consultants trained in leading BPM software applications.

Their experience includes Pegasystems, BEA Systems AquaLogic, Lombardi, Cordys, FairIsaac and Savvion. To date we have completed over 90 major projects worldwide, involving multiple system components and multi-country rollouts.

Our service offerings include consulting, implementation, migration, enhancements, upgrades and solution-framework development. Altogether, we deliver the following business benefits:

  • Cost and time savings leading to rapid gains in employee productivity and corporate performance
  • Reduced processing times, enhanced accuracy and increased flexibility that improve customer service, satisfaction and retention
  • Automated, standardized processes that result in greater business agility and flexibility

With our BPM services, established businesses have the flexibility to adjust existing processes to current market conditions, while new ventures can build efficient systems and processes from the ground up. In all cases, our people, processes and tools can make this happen quickly and cost effectively.

We have strategic alliances and partnerships with industry-leading BPM platform vendors to successfully implement and maintain BPM systems for larger enterprises:

  • Pegasystems
  • Lombardi
  • Appian
  • Oracle (BEA/AquaLogic)
  • TIBCO
  • Software AG (webMethods)
  • IBM WebSphere (ILOG)
  • Savvion
  • Global 360
  • Cordys
  • Ultimus