Industry Solutions

The need to adapt to an ever-changing competitive landscape has placed greater importance on Business Process Management across industries.

In fact, BPM is now widely regarded as the pragmatic route to business agility. However, no two companies are the same and as a result, BPM solutions also need to differ.

Beyond our broad spectrum of BPM solutions for a wide range of industries, we have also leveraged our vast domain expertise and software development expertise to build a number of industry-specific applications capable of providing significant business advantages. We call these applications “Business Accelerators.”

Our Business Accelerators

Banking & Financial Services

  • Online Customer Servicing. Provides a single interface for handling customer-service requests across lines of business (Retail, Cards, Lending, etc.)
  • Anti-Money Laundering. Facilitates investigation of any transaction by a financial institution, and confirms filing of an SAR (Suspicious Activity Report).
  • Electronic Bill Payments. Provides customers with the ability to make a payment via the Web.
  • Grants Automation. Automates the research proposal touch points and workflows to help organizations make the most of their research funds and resources.

Life Sciences & Healthcare

  • HCP Rule Compliance. Provides a flexible and cost-effective way for compliance managers to modify/configure compliance business rules, exception messages and reports.
  • Independent Investigator Research Protocol (IIRP). Enables the efficient management of research proposals for pharmaceutical companies by physicians and other healthcare professionals.
  • Grants Automation System. Automates grants submission, processing, approval and management.

Insurance

  • Optima Claims. Focuses on automating the claims processing of any insurance company.