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A Playbook for Managing at the Crossroads

OUR LATEST THINKING

Innovation Beyond The Four Walls

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FEATURED NEWS

April, 15, 2015

Cognizant Funds 15 Maker Corps Sites to Train Making Facilitators Across U.S., Inspire Youth Interest in STEM

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The Cognizant Difference

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OUR APPROACH

We work with companies to bring together all the different people, skills and tools to collaborate, co-create and come up with the very best ideas—ideas that will be embraced by teams, companies and their customers. With more than 3,000 consultants, we leverage our deep industry knowledge across 15 vertical industries, including financial services, consumer goods and healthcare. We also specialize in cross-industry capabilities such as strategic services, analytics and customer solutions.

STRATEGIC CAPABILITIES

Data & Analytics

To make better business decisions, challenge your assumptions. Turn information into insight with our latest cloud, big data and predictive analytics solutions.

Business Process Services

Rethink how you run your business with the help of our industry-savvy consultants. We improve performance, enhance productivity and drive growth initiatives.

Organizational Change Management

Successful organizational change is a top management mandate. Our Change Management practice works with executives on strategic and transformational challenges.

Customer Relationship Management

Building a strong relationship with your customers is as important to us as it is to you. Tap into expert solutions to connect with your customers.

Digital Transformation

Cognizant enables organizations to create engaging and consistent digital experiences across every touchpoint, providing new opportunities for growth.

Supply Chain Optimization

We can help you re-wire your supply chain to improve global trade, transportation, distribution, planning, collaboration and forecasting performance.

Business & IT Strategy

Our consultants create business strategies that enable global companies to define new business and target operating models to maximize value and manage complex changes throughout their organizations.

Enterprise Architecture Services

Maintaining business agility isn’t easy when technologies and business requirements keep changing. Our approach to Enterprise Architecture ensures that businesses will stay current with emerging technology platforms and be able to harness new opportunities.

Enabling Infrastructure

IT expectations are higher than ever. Our experts can help you build and manage an IT infrastructure that equals the demands of a changing business environment.

Mergers & Acquisitions

We provide strategic due diligence, business and IT target-state definition, implementation planning, governance support and change management.

Program Management

We help leading companies drive business transformation by providing industry-leading program management consulting services.

Quality Engineering & Assurance

If you don’t have the resources for testing, leave it to us. Our world-class QA team and rigorous testing processes provide the assurance your company deserves.

INDUSTRY EXPERTISE

  • BANKING & FINANCIAL SERVICES

    The industry is constantly evolving as it deals with changing economics, regulatory pressures and the growth of mobile banking. We’re here to help you stay ahead.

  • COMMUNICATIONS

    Your business needs to move at a lightning fast speed to keep pace with technology and customer demands. Our cutting-edge solutions like network management and cloud services can adapt at the same speed.


  • CONSUMER GOODS

    By identifying new ways to connect with customers, our solutions can help consumer products companies enhance their brands and grow market share.

  • EDUCATION

    The future of education is all about new ways of learning - from online tools to
    in-classroom courses. We offer the latest solutions to keep challenging the learning experience.

  • ENERGY & UTILITIES

    Cognizant helps challenge the way you look at your business and can help you find ways to utilize new technologies and pioneer new operating models.

  • HEALTHCARE

    You’re committed to the care of your patients and clients. And we’re committed to helping your business improve and grow in a time of dramatic change.

  • INFORMATION SERVICES

    Companies like yours have revolutionized real-time information. To maintain and sharpen your business edge, turn to our experts.

  • INSURANCE

    Moderating interest rates, higher costs and new ways of delivering service are changing the insurance industry. Let us challenge the way you do business with our emerging technologies and services.

  • LIFE SCIENCES

    As the life science industry continues to change, so should your way of thinking about how you manage core processes. Our tailored solutions can help.


  • MANUFACTURING

    We’ll help challenge the way you develop, source and distribute your products today so that you can revolutionize your performance tomorrow.

  • MEDIA & ENTERTAINMENT

    The way you create, manage and deliver your digital assets is an important part of your business. Together, we’ll develop smart solutions to make it easier.


  • RETAIL

    Looking for new ways to make your business more successful? Our innovations in supply chain management, merchandising, e-commerce and mobility can take your business to a whole new level.

  • TECHNOLOGY

    While you’re leading the way in the tech industry, our team is doing the same to help online companies, software vendors and hardware manufacturers define their future.


  • TRANSPORTATION & LOGISTICS

    Running a successful transportation company today means being more responsive. Our out-of-the-box thinking can help streamline your operations, improve visibility and drive business performance.

  • TRAVEL & HOSPITALITY

    Getting a competitive advantage means challenging conventional thinking. Our flexible global IT and business services helps you stay ahead.

OUR LATEST THINKING

Rewiring Supply Chain Networks
By embracing the latest modeling and simulation techniques, organizations can more accurately forecast true capacity, identify and eliminate bottlenecks and develop optimal solutions for their supply chains.
Power to the People: Customer Care and Social Media
The growth of social media, including Facebook and Twitter, offers many opportunities for businesses to connect with customers. Nonetheless, most companies still view social media as an extension of their traditional sales and marketing efforts; few are using social media to strengthen customer care and offer customers consistent, seamless and satisfying experiences.
The Impact of Basel III on Intraday Liquidity Management
In response to the 2008 financial crisis, the Basel Committee on Banking Supervision (BCBS) instituted Basel III, a framework that includes liquidity ratios to ensure that banks can meet their short‑term financial obligations on time and accelerate compliance with Basel III's regulations for liquidity management and reporting.
Transforming SaaS Business Operations with Systems of Engagement
As independent software vendors (ISVs) increasingly adopt a software‑as‑a‑service (SaaS) delivery process, transitioning from perpetual license to a subscription model is fraught with challenges. To handle the shift, we recommend that ISVs adopt systems of engagement (SoE) to replace their existing systems of record (SoR) and we offer some guidance on how to get there.
Preparing Life Insurers for the Future of Distribution
As the insurance industry faces forces such as customer empowerment, niche channels, regulatory pressures and more, there is a new paradigm emerging, for distribution. We focus in depth on benchmarks and roadmaps for investing in customer acquisition, marketing and demand generation and multichannel collaboration whether a company is "foundational," "formative" or "future‑ready."
Digital Transformation in European Private Banking
To create a distinctive customer experience, generate new operating efficiencies, improve risk monitoring and regulatory compliance, European private banks need to double‑down on digital technologies.
Managing the Impact of CFPB Regulations
In 2014, the Consumer Financial Protection Bureau (CFPB) began taking actions to address the rising number of defaults, vehicle repossessions and questionable lending practices surrounding the auto finance industry. As a consequence, major lenders are being highly scrutinized—compelling them to take a proactive approach to CFPB compliance and better utilize their people, processes and technologies.
Multi‑Country Core Banking Implementation: Challenges and Solutions
Implementing a multi‑country core banking system entails many challenges, such as regulatory and technology differences among countries. We offer a roadmap, including how to choose the right vendor for this sensitive and crucial, global banking undertaking.
Field Services Transformation: Leveraging Change Implementation
To remain relevant in today’s highly‑charged, competitive landscape, Communication Service Providers (CSPs) need a change management framework comprised of committed leaders and an engaged field services organization, to ensure positive outcomes, motivate field technicians and prevent the loss of valuable resources.
Employing Telematics to Transform Workers’ Compensation
Various pressures like heightened competition, rising costs and tougher regulations are compelling workers' compensation insurers to automate their systems, connect their people, processes and devices and distill accurate, real‑time information from the digital data that encircles people, processes, organizations and devices. Telematics‑technologies that integrate telecommunications and information can be the key to achieving these goals, all through a proactive, smarter, tightly connected environment.

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