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A Playbook for Managing at the Crossroads

OUR LATEST THINKING

Innovation Beyond The Four Walls

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FEATURED NEWS

September, 02, 2015

Cognizant to Present at the Citi 2015 Global Technology Conference

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The Cognizant Difference

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OUR APPROACH

We work with the world’s leading organizations to provide collaborative solutions to their Business and IT challenges with innovative ideas that are embraced by their customers. More than 5,300 professionals around the world leverage deep industry knowledge across 15 verticals including: Banking and Financial Services, Healthcare, Retail and Consumer Goods and Insurance to deliver robust digital solutions in key areas of client growth.

COGNIZANT BUSINESS CONSULTING RECOGNIZED AS A LEADER IN BUSINESS TRANSFORMATION

Forrester notes, “Cognizant was the surprise in this field of more traditional business‑consulting names because of how quickly it has built up high‑quality assets for large-scale business transformations.”

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STRATEGIC CAPABILITIES

Data & Analytics

To make better business decisions, challenge your assumptions. Turn information into insight with our latest cloud, big data and predictive analytics solutions.

Business Process Services

Rethink how you run your business with the help of our industry-savvy consultants. We improve performance, enhance productivity and drive growth initiatives.

Organizational Change Management

Successful organizational change is a top management mandate. Our Change Management practice works with executives on strategic and transformational challenges.

Customer Relationship Management

Building a strong relationship with your customers is as important to us as it is to you. Tap into expert solutions to connect with your customers.

Digital Transformation

Cognizant enables organizations to create engaging and consistent digital experiences across every touchpoint, providing new opportunities for growth.

Supply Chain Optimization

We can help you re-wire your supply chain to improve global trade, transportation, distribution, planning, collaboration and forecasting performance.

Business & IT Strategy

Our consultants create business strategies that enable global companies to define new business and target operating models to maximize value and manage complex changes throughout their organizations.

Enterprise Architecture Services

Maintaining business agility isn’t easy when technologies and business requirements keep changing. Our approach to Enterprise Architecture ensures that businesses will stay current with emerging technology platforms and be able to harness new opportunities.

Enabling Infrastructure

IT expectations are higher than ever. Our experts can help you build and manage an IT infrastructure that equals the demands of a changing business environment.

Mergers & Acquisitions

We provide strategic due diligence, business and IT target-state definition, implementation planning, governance support and change management.

Program Management

We help leading companies drive business transformation by providing industry-leading program management consulting services.

Quality Engineering & Assurance

If you don’t have the resources for testing, leave it to us. Our world-class QA team and rigorous testing processes provide the assurance your company deserves.

INDUSTRY EXPERTISE

  • BANKING & FINANCIAL SERVICES

    The industry is constantly evolving as it deals with changing economics, regulatory pressures and the growth of mobile banking. We’re here to help you stay ahead.

  • COMMUNICATIONS

    Your business needs to move at a lightning fast speed to keep pace with technology and customer demands. Our cutting-edge solutions like network management and cloud services can adapt at the same speed.


  • CONSUMER GOODS

    By identifying new ways to connect with customers, our solutions can help consumer products companies enhance their brands and grow market share.

  • EDUCATION

    The future of education is all about new ways of learning - from online tools to
    in-classroom courses. We offer the latest solutions to keep challenging the learning experience.

  • ENERGY & UTILITIES

    Cognizant helps challenge the way you look at your business and can help you find ways to utilize new technologies and pioneer new operating models.

  • HEALTHCARE

    You’re committed to the care of your patients and clients. And we’re committed to helping your business improve and grow in a time of dramatic change.

  • INFORMATION SERVICES

    Companies like yours have revolutionized real-time information. To maintain and sharpen your business edge, turn to our experts.

  • INSURANCE

    Moderating interest rates, higher costs and new ways of delivering service are changing the insurance industry. Let us challenge the way you do business with our emerging technologies and services.

  • LIFE SCIENCES

    As the life science industry continues to change, so should your way of thinking about how you manage core processes. Our tailored solutions can help.


  • MANUFACTURING

    We’ll help challenge the way you develop, source and distribute your products today so that you can revolutionize your performance tomorrow.

  • MEDIA & ENTERTAINMENT

    The way you create, manage and deliver your digital assets is an important part of your business. Together, we’ll develop smart solutions to make it easier.


  • RETAIL

    Looking for new ways to make your business more successful? Our innovations in supply chain management, merchandising, e-commerce and mobility can take your business to a whole new level.

  • TECHNOLOGY

    While you’re leading the way in the tech industry, our team is doing the same to help online companies, software vendors and hardware manufacturers define their future.


  • TRANSPORTATION & LOGISTICS

    Running a successful transportation company today means being more responsive. Our out-of-the-box thinking can help streamline your operations, improve visibility and drive business performance.

  • TRAVEL & HOSPITALITY

    Getting a competitive advantage means challenging conventional thinking. Our flexible global IT and business services helps you stay ahead.

OUR LATEST THINKING

Connected Home Readiness and Maturity Assessment
As communication service providers (CSPs) rapidly move into connected home services markets, assessing their readiness and maturity is crucial; we offer a questionnaire framework to determine CSPs' levels of readiness/maturity along key parameters: segmentation, customer education, organizational capabilities, platform strategy and interoperability.
Transforming Finance and Accounting to Optimize Financial Close
Many firms are working to accelerate and improve the daily financial close, but are far from ready. By formalizing the F&A value chain, modernizing and strengthening their F&A platform, assessing and optimizing existing service models and heightening overall F&A governance, companies can achieve this goal, supported by a set of success factors for measuring progress and aligning transformation activities.
Delivering User Excitement in the Digital Era Through an Enterprise Service Hub
To succeed in a digital world, enterprises must reengineer their help and service desks along a hub and spoke model, employing analytics and total case ownership to satisfy internal and external user needs as soon as they arise.
Tailoring Omnichannel Fulfillment Strategies to Network Segments
There is no one-size-fits-all strategy for optimizing the supply chain. However, when implemented with network segments, omnichannel fulfillment can help retailers optimize inventory at every point, meet or exceed service expectations and reduce the overall cost to serve.
High-Velocity Supply Chains for Perishables: A Fresher Proposition
In the perishables sector, providing the freshest products to customers remains a challenge, since doing so is not tied to a single business function. Developing a high-velocity supply chain is one of the most straightforward strategies for ensuring freshness, reducing shrink and realizing top- and bottom-line improvements.
Dialing Up Digital: Retaining a New Generation of Customers
Our survey confirmed that to attract and retain young, tech‑savvy customers, communications service providers must act fast to enhance their current services, better understand these customers’ needs and make their digital support channels easier to use. This involves analyzing the differences between younger and older customers and using that information to retain them and build their confidence. CSPs must also ensure that efforts to personalize solutions and services deliver the expected value and also provide the levels of security and privacy these customers demand.
Why New‑age IT Operating Models are Necessary for Enhanced Operational Agility
IT organizations need a new operating model consisting of automated tools, refined thinking around operating discipline and more relevant talent acquisition and management strategies. This new model will not only help IT deliver tailored services to a new generation of users, but it will also unlock the vast potential of emerging digital business opportunities made possible by the quickly maturing SMAC Stack.
Next-Generation Insurance: Tapping Into the Intelligence of Smart Homes
While the concept of smart homes is not new, the proliferation of household data from sensors and smart devices, plus advances in data analytics, present compelling opportunities for property and casualty insurers. Yet to reap the full benefits of smart homes, these companies must overcome fundamental challenges, including device costs, adoption rates, access to data, the lack of standardized communication protocols and privacy and security concerns.
The Affordable Care Act and Its Impact on Workers’ Compensation
While the Affordable Care Act (ACA) is expected to reduce the number of uninsured and improve personal wellness in the U.S., the law's changes in workforce definitions will significantly impact workforce dynamics, employee hiring, employers' benefits strategies and wellness programs — requiring a reevaluation of how workers' compensation is accounted for and delivered.
Identifying Key Opinion Leaders Using Social Network Analysis
In the pharmaceuticals industry, locating key opinion leaders (KOLs) is essential — and very difficult — for clinical trials and other assessments. We provide a method and an in‑depth example, of using social network analysis (SNA) to identify these critical players.

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