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A Playbook for Managing at the Crossroads

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Innovation Beyond The Four Walls

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December, 04, 2014

Cognizant to Present at the CLSA Americas Innovation Summit

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The Cognizant Difference

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Customer Focus: The Customer is Our True North. Our customers’ delight powers our success and exceeding customer expectations is our belief. No matter how big or small a project is, it will be delivered with the highest quality. Every associate knows that the customer is why we are here and that we place unwavering focus on customer satisfaction.
Passion: We Have a Collective Can-Do Attitude, with the Enthusiasm and Commitment to Go the Extra Mile. Everything we do at Cognizant we do with passion — for our clients, our communities and our organization. Each associate has the drive and commitment to do whatever it takes to help our customers succeed and we apply that passion to help sustain our communities and our environment.
Collaboration: Work Together to Achieve a Common Goal. A cornerstone of Cognizant's success is the interconnectivity of our associates and teams across business units. We believe that the better we share knowledge and work together, the more we can achieve for our clients and ourselves.
Empowerment: Figure Out How to Get Things Done and Make Them Happen. We define ourselves by our ability to deliver results. That means taking the initiative to find new ways to get the job done. We encourage end-to-end ownership, responsibility, accountability and recognition. Cognizant is entrepreneurial and fast-growing, offering numerous opportunities to shape our roles and our careers.
Transparency: We Succeed Through Open Exchange of Information. Cognizant is built on a foundation of open and honest communication. We believe the only way to ensure success for our clients and ourselves is to operate in a fully transparent manner. We encourage associates to listen to ideas and share feedback that can make us a better, stronger, more able company.
Integrity: We Act with Integrity in Every Decision We Make.We never compromise on integrity and we take every decision accordingly. Integrity means doing the right things, always. Integrity also means that we treat our colleagues and clients with respect and value their opinions.

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