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A Playbook for Managing at the Crossroads


Innovation Beyond The Four Walls



November, 20, 2014

Cognizant Completes Acquisition of TriZetto, Creating a Fully-Integrated Healthcare Technology and Operations Leader


The Cognizant Difference

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CareSERV - Medical Management as a Service


CareSERV Medical Management Platform

CareSERV, a Cognizant BusinessCloud, provides an integrated, turnkey solution enabling multi-disciplinary teams to collaborate efficiently and effectively in the execution of Medical Management activities. Combining a market-leading technology platform and a highly trained clinical workforce, CareSERV improves financial and medical outcomes, network engagement, member retention, as well as clinical talent utilization.


Best-in-Class Technology

CareSERV is built on a fully integrated, knowledge-based platform available as a service on the cloud. The solution provides enterprise-grade performance and support spanning the full spectrum of Care Management (case and program enrollment, assessment and referral management and care planning) and Utilization Management (total health management; prior authorization; prospective, concurrent and retrospective reviews; discharge planning; documentation and letter generation; appeals and grievances; evidence-based clinical criteria and medication therapy management).

Highly-trained Clinical Workforce

CareWorks clinical facilities are URAC accredited and staffed by over 400 licensed US registered nurses. Utilizing established best-practice workflows, this highly-trained U.S. certified medical staff works with patients and clinicians to significantly enhance payor productivity, improve medical outcomes and reduce member and employee turnover.

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