Global Shared Services
Our Global Shared Services model is an innovative way to maximize value and quality, while keeping costs in check for SAP support and maintenance engagements. By taking into consideration factors such as resource optimization, technology service-line scalability and governance, this model guarantees cost-effectiveness, scalability, service-quality and end-user satisfaction.
Using this model, we have completed upwards of 30 engagements, spanning 400,000 person hours, and delivered cost savings to clients of 15% in the first year.
About Our Practice
- 100+ member team in the shared-services pool
- Delivered services using both a hybrid (onsite-offshore) and 100% offshore model
- Functional and technical skills across SAP R/3 core modules, APO, EP, Basis, ABAP and SolMan
- Pay-per-use pricing models, including capacity-based and transaction/service based pricing
By incorporating the best practices of skill sharing and process management, our engagement model delivers maximum value to customers.