With goals of transparency and cost-efficiency in mind, it’s logical to outsource many IT functions that are no longer cost-effective or where internal innovation is lacking. Increasing numbers of applications can be provided as a service with the right combination of technology and knowledge, from reporting and trade management to digital rights management and business analytics.
Cognizant knows what it takes to provide comprehensive business processes to its customers. But with BPaaS, we have taken business process Services to the next level. We specialize in weaving together all aspects of infrastructure, applications and analytics—some from Cognizant, and some from our large network of partners—leveraging a cloud-based platform to provide a wide variety of vertically aligned business solutions.
Depending on your situation and our assessment, we might build your service using a private cloud, public cloud or a combination of the two. Depending on the service we recommend for you, we might incorporate aspects of SaaS, IaaS or PaaS.
We are committed to using the best and most advanced technologies. In addition to spending the last 18 months recalibrating our processes to embrace next-generation and cloud enablement, we’re hard at work on a next-generation cloud-enabled platform for business process solutions that uses the very latest logic and process modeling. This will enable our BPaaS solutions to be even more cost-effective.
Here is just one example: Pharmaceutical sales reps at a life sciences company were unable to get the accurate and timely data they needed to make effective sales calls. That’s because the company’s sales and marketing systems in use throughout the enterprise were poorly integrated.
Cognizant crafted a cloud-based solution that effectively aggregated and presented the latest sales information from all parts of the company, including the data warehouse and multiple applications worldwide. During this engagement, we consulted with and leveraged advanced technology from several partners.